- The Issue Resolution System (IIRS): A streamlined platform for members to report trade issues, enabling quick and efficient conflict resolution.
- The Receivable Protection Program (RPP): A financial safeguard that helps protect members from losses due to unpaid invoices.
- IAM Alerts & Alleged Debtor List: A resource providing real-time, actionable insights to support strategic decision making with a global perspective.
By creating multiple layers of protection, IAM ensures its members operate in a secure, professional, and informed environment. These initiatives underscore IAM's dedication to upholding the integrity of the industry while enabling members to build trust, resolve challenges, and protect their financial and reputational interests. Together, these efforts strengthen the global moving community and reinforce IAM’s mission to champion the moving industry.
- Receivable Protection Program (RPP)
- IAM Issue Resolution System
- IAM Alerts & Alleged Debtor List
- IAM Code of Ethics
- FAQs


Collaborate with Confidence

IAM Alerts & Alleged Debtor List

IAM Code of Ethics: As members of the International Association of Movers, we recognize the importance of codifying and raising awareness about the ethical principles which guide the work of moving companies, their suppliers, and their staffs.
Ethical dilemmas occur when values conflict. The IAM Code of Ethics states the values to which our members are committed and embodies the ethical responsibilities of our profession. More specifically, it provides IAM Members with a set of guidelines to assist them in understanding the difference between “right” and “wrong,” and in applying those understanding to their dealings with clients and other IAM members.
FAQs
1. What is the Receivable Protection Program?
2. RPP Compensation
3. RPP Intervention
4. Alleged Debtor List
5. My company is owed money by a fellow Member who is an important client of ours. Can we file the claim confidentially?
6. What if I submit a claim that is less than $3000.00 USD?
7. What is the number one tip IAM gives to companies about the RPP?
8. Under RPP Compensation, if my claim is approved, will IAM pay me the entire amount of the invoice that was not paid?
9. Other trade associations like LACMA and FIDI operate similar programs to the RPP. If my claim is valid in all three programs, can I still recover money from the RPP?
10. My claim was not denied. Why am I not receiving a payout this year?
11. Why does IAM ask for additional documentation for eligible RPP compensation claims?
12. I have provided evidence that a company I submitted a claim against is out of business. Why haven’t I received my check yet?
13. I heard that the RPP only covers invoices that stem from commercial household goods shipments (i.e. non-U.S. Military / Government Shipments). Is this true?
14. The RPP now covers invoices from U.S. Military and Government shipments? Is that right?
15. Are there any other benefits for my company through the RPP?
16. How does the RPP Intervention work?
17. So my company will be able to obtain compensation for unpaid invoices, request IAM intervention on outstanding invoices, and receive advance information about which IAM Members are allegedly not paying their invoices?
18. How Effective is RPP Intervention?
19. This Alleged Debtor List – How does a company get designated as an Alleged Debtor?
20. How effective is IAM’s Receivable Protection Program?
Member Testimonial
The RPP is a significant step in safeguarding all IAM agents around the world in terms of payment. The membership of IAM is one large family but, unfortunately, especially with a world recession, companies do go out of business, and this is where the RPP safeguard steps in and helps resolve this situation.
We have been RPP members since its initiation into IAM, and the help and support provided in trying to resolve payment disputes has been substantial and extremely successful. I must pay particular credit to Brian Limperopulos from IAM for his positive and unequivocal support in relation to resolving issues through RPP.
The only thing I do not fully understand is why the vast majority of members are not signing up to use the scheme! It is a fantastic safeguard. It is here for the benefit of all IAM members and I would strongly recommend that we all start using it. Well done to IAM on the RPP initiative.