IAMTrusted Movers:

Ethical. Professional. Accountable.

When you see the IAMTrusted logo, you know your mover is committed to the highest principles of ethical, professional, and accountability in real time.

Why IAMTrusted Matters

The moving industry runs on trust. Most partnerships operate smoothly, but when commitments are broken, the impact is serious: financial risk, inefficiencies, and a negative experience for customers.
While many movers claim trust in their marketing, IAMTrusted is the industry’s first and only program that proves it with real-time validation, accountability, professional conduct and adherence to the IAM Code of Ethics.

Benefits for IAM Members

  • Trust: Qualifications are documented and validated through IAMX.
  • Reduced Financial Risk: The IAM Issue Resolution System (IIRS) enforces payment timelines and resolves disputes quickly.
  • Financial Support: Enhanced debt recovery on invoices owed to IAMTrusted member companies under $3kUSD.
  • Differentiation: A dynamic, real-time designation signaling reliability to peers and customers.
  • Visibility: Enhanced IAMX listings, marketing and branding support, greater exposure at IAM’s Annual Meeting, plus IAMTrusted recognition strengthens your competitive advantage during the bidding process.

Videos

1

Raising Customer Awareness

Watch IAM President Brian Limperopulos, CAE, explain how IAMTrusted delivers transparency and accountability throughout every move.

2

IAMTrusted Testimonial Video:

How Members Define Trust

Benefits for Customers

  • Peace of Mind: IAMTrusted Movers pledge to honor commitments.
  • Transparency: Disputes are resolved quickly and openly.
  • Confidence: Only moving companies that meet strict program requirements can display the IAMTrusted logo.

How the Program Works

IAMTrusted status is earned and maintained through clear commitments:
  • Adherence to the IAM Code of Ethics
  • IAM membership in good standing with 4+ years in business
  • Validation of company credentials through IAMX Validation system
  • Completion of IAMTrusted Moving Specialist (ITMS) training by staff
  • Compliance with the IAMTrusted Moving Company (ITMC) Agreement and IAM Issue Resolution System (IIRS) guidelines.
  • Ongoing affirmation by company principals via IAMX
  • Annual program fee
Unlike review sites or programs based on snapshots, IAMTrusted is dynamic. If a mover fails to honor commitments, they risk instant loss of their IAMTrusted designation.

Become IAMTrusted

Joining the IAMTrusted program sets your company apart as a mover that’s ethical, professional, and accountable in real time. With IAMTrusted status, you’ll reduce risk, gain visibility, and strengthen your reputation with peers and customers worldwide.
What it takes:
  • IAM membership in good standing
  • IAMX validation (included for Premier & Core Members)
  • Completion of IAMTrusted training requirements
  • Annual program fee

Important Information

Pricing

For IAM Premier & Core Members, IAMX Validation is included in membership. For IAM Value Members, IAMX Validation Annual fee is US$250.
For the IAMTrusted Moving Specialist (ITMS) on staff, the ITMS Training Program is US$525 per enrollment.
For the IAM Value Member branches of the ITMC parent company:
Post TitlePost Date
1 to 5 branches1 ITMS on staff
6 to 10 branches2 ITMS on staff
11 to 20 branches3 ITMS on staff
21+ branches5 ITMS on staff
Notes:
  • A staff member at the branch must complete the IAMTrusted Moving Company Overview Free Course (30-minute time requirement)
  • ITMC Standard Annual Fee – US$500
  • IAM Member Branches of ITMC in same country as parent – Included in branch membership fee. No separate ITMC fee for branch offices in same country as parent.
  • IAM Member Branches of ITMC in different country than parent – US$250 each.
Company Principal must complete the IAMTrusted Moving Company Course (Enrolment is free).
Company Principal must complete the digital IAMTrusted Affirmation Form (Access via the IAMX Company Profile).

IAMTrusted Moving Company Affirmation

The digital IAMTrusted Industry Affirmation Form is available at IAMX. The form must be completed and submitted by a company principal who is authorized to affirm the ITS commitments on behalf of your company.
How to Sign In to IAMX
  1. Sign in to IAM Mobility Exchange (IAMX). You must be an authorized Admin of the company.
  2. Click on the Validation Checklist. The ITS qualifications appear at the bottom of the checklist.
  3. Be sure that you have met the following:
    • IAMX Validation (You will not be able to access the Checklist unless your company is Validated)
    • 4 years in Service
    • Have completed the IAMTrusted Supplier Overview (ITS) Course
  4. Once you have met all four of those requirements, the green tick marks will show approval of these requirements (Green Arrow), you are ready to submit your ITS Affirmation Form (Click Red Arrow).

Introduction

IAMTrusted Moving Companies (ITMCs) gain a competitive edge by joining a prestigious network of peers dedicated to elevated levels of professionalism and ethical business practices. As part of this network, ITMCs benefit from the support of the IAM Issue Resolution System, which enforces compliance with the IAM Code of Ethics and resolves disputes swiftly.

Additionally, ITMCs leverage the industry’s only real-time supply chain management tool, demonstrating their commitment to honoring agreements—or risk losing their designation instantly. By pledging to settle invoices in line with agreed payment terms, ITMCs foster a trading network built on trust, reliability, and operational excellence. 

Key Benefits of Working with an IAMTrusted Moving Company

  • Trust – All qualifications including those related to ITMC Agreement are documented and validated through the IAMX Validation system.
  • Minimize Financial Risk – The IIRS procedures incentivize prompt settlement of financial transactions and provide a strict timeline to resolve financial disputes. IAM is also able to assist member companies sooner when you report early through the IIRS.
  • Assurance of Professional Conduct – An ITMC agrees to the written rules of professional conduct outlined in the ITMC Agreement and agrees to be bound by the IIRS procedures in the event that an ethics issue is raised against them. In addition, through the commitment to industry standards contained in IAM Learning training programs, staff of an ITMC will adhere to industry standards supported by the IAM.
  • Dynamic Display of ITMC Status – Unlike quality assurance programs that rely on infrequent, periodic snapshots of a company’s status, the ITMC program displays a dynamically updated designation logo based on objective metrics related to the adherence to the ITMC Agreement.
  • Objective Status Ranking – The ITMC designation is not based on subjective user reviews which may be open to manipulation. The ITMC logo depicts the current status of that company’s adherence to the ITMC Agreement in real time.

Enhanced listing position in IAMX directory by location

Enhanced debt recovery for debts owed to IAMTrusted member companies under $3kUSD

Enhanced preference for IAM conference registration 

Discount for additional ITMS course 

Current List of Approved ITMC Early Adopters

IAM Mobility Exchange – the online connection for the International Association of Movers, the Universal Service Provider Directory for the moving industry and the only trusted source for IAMTrusted Moving Company status. See our current list of IAMTrusted Moving Companies. Are you Trusted?

Raising Customer Awareness

Finding a reliable mover in today’s crowded online marketplace can be overwhelming, but the IAMTrusted Moving Company Program simplifies the decision-making process with unmatched transparency and accountability.

In this video, IAM President, Brian Limperopulos, highlights how IAMTrusted defines excellence for the moving industry by offering ethically accountable movers trained to deliver exceptional service. Backed by efficient issue resolution and a commitment to professional excellence, IAMTrusted Moving Companies ensure peace of mind throughout the moving journey.

Discover how this program elevates the relocation experience and connects customers with movers they can truly trust!

Apply Now: ITMC Application

IAMTrusted Agreement

The IAMTrusted Moving Company (ITMC) Agreement establishes high expectations for professionalism, trust, and excellence in the moving industry. Built on IAM’s Code of Ethics, it ensures transparency and fairness in advertising, sales, and customer service. Companies earning the ITMC designation undergo validation of their credentials through the IAMX Validation system and agree to adhere to the IAM Issue Resolution System (IIRS) guidelines, a powerful framework for resolving disputes in areas like finances, operations, ethics, and trademark use.

By following the detailed requirements outlined in the ITMC Agreement and adhering to the IIRS Guidelines, ITMC companies proudly display the IAMTrusted logo as a symbol of reliability. These guidelines not only uphold accountability but also give customers confidence in their choice of mover.

Apply Now: ITMC Application

Requirements & Program Costs

Applicant must be an IAM Member in good standing with at least 4 years in business

Branches of ITMC Parent in the same country are not required to meet the 4 years in business requirement

ITMC application requires IAMX Validation

For IAM Premier & Core Members – IAMX Validation is included in membership
For IAM Value Members- IAMX Validation Annual fee is US$250

IAMTrusted Moving Specialist (ITMS) on staff – ITMS Training Program is US$525 per enrollment.

For IAM Member branches of the ITMC Parent company:
Post TitlePost Date
1 to 5 branches1 ITMS on staff
6 to 10 branches2 ITMS on staff
11 to 20 branches3 ITMS on staff
21+ branches5 ITMS on staff
A staff member at the branch must complete the IAMTrusted Moving Company Overview Free Course (30-minute time requirement)
ITMC Standard Annual Fee – US$500
IAM Member Branches of ITMC in same country as parent – Included in branch membership fee. No separate ITMC fee for branch offices in same country as parent.
IAM Member Branches of ITMC in different country than parent – US$250 each

Company Principal must complete the IAMTrusted Moving Company Course

Enrollment is free

Company Principal must complete the digital IAMTrusted Affirmation Form

Access via IAMX Company Profile

IAMTrusted Moving Company Affirmation

The digital IAMTrusted Industry Affirmation Form is available at IAMX. To complete and submit the form, you must a principal of your company that is authorized to affirm the ITS bcommitments on behalf of your company. Here are the steps:
Sign in to IAM Mobility Exchange (IAMX). You must be an authorized Admin of the company. How to Sign In to IAMX.

How to Sign In to IAMX

Click on the Validation Checklist. The ITS qualifications appear at the bottom of the checklist
Be sure that you have met the following:
Once you have met all four of those requirements, the green tick marks will show approval of these requirements (Green Arrow), you are ready to submit your ITS Affirmation Form (Click Red Arrow).