Chief Executive Officer of Cartus, Matthew Tebbe, was positive that the recent merger between parent company Anywhere Real Estate and Compass, will bring “nothing but upside” for the leading relocation management company, and their clients.
In an interview with Ben Cross on the Love+Relo webinar series, Tebbe said that the transaction eliminates a lot of the debt that Anywhere was holding, increases investment, and provides more opportunity to drive leads into the larger real estate network. Tebbe believed it will mean “Cartus bringing more to the market, more products, more technology, more investment in the relocation space.”
In the wide-ranging interview, Tebbe was transparent that volumes were down from where they used to be in 2019 and that “it’s a bit head-in-the-sand to say it will ever go back.” But he believed that Cartus were doing “a great job of meeting clients where they are and recognizing that it is no longer the traditional expat move.” He believed that the future is about finding the right balance with clients and to use technology to reach “configuration” to meet their needs.
Finally, in terms of price pressure, Tebbe repeated his view of the increasing use of technology to meet a client’s demands. “Where I do see things going is that AI becomes increasing engrained, more technology, more automation, and more efficiency at a low price point, or you want the white glove service, and you want that one-to-one consulting.…..it comes at this price point.”
Readers can view the full interview here.